Free shipping (UK ONLY) on orders over £40

Returns & Exchanges

As a valued customer, you’re permitted to return or exchange any items within 15 days of receipt of your order - under the conditions that all items are unused and in the original packaging. Please note, after 15 days we’re not able to offer you a refund or an exchange.

To request a refund please contact us via email. We’ll need to see your proof of purchase. Following this, we’ll provide you with the return address. Please note, we’re not able to refund your shipping cost or cover the return or exchange shipping cost. Upon returning your item we recommend that you obtain a postage receipt from the delivery company. This is recommended as all returned parcels are the responsibility of the returner until it has been received at our studio. Any items lost in transit will not be acknowledge as a return.

Once we’ve received and checked your returned items, we’ll send you an email to inform you that we have received your return. If approved - the refund will be processed and applied to your original method of payment. Please note, it will take up to 3 – 5 working days to show up in your account.

We reserve the right to decline a return request is items are returned in unsellable conditions.

Cancellation of order
If for any reason you wish to cancel your order before you have received it – you may do so under the conditions that it has
not been dispatched. Please contact us via email.